IT Solutions in Washington DC, Virginia and Maryland

"CSBA has benefitted from Matrix MSP’s depth of knowledge, strategic solution planning, speedy interventions, and dedication to our IT environment for over a decade.

The Matrix team knows our operations well and understands our business model and how our in-office and remote needs interface. While managing and optimizing our IT infrastructure, they are respectful of our non-profit organization budget with an eye to forecasting our future IT upgrades and maintenance.

Utilizing a single POC with a robust support service team, Matrix MSP is always available to troubleshoot technical issues efficiently and minimize downtime. Their continuous monitoring and reporting provide valuable insight into the strength and integrity of the IT infrastructure and identify potential IT challenges before they surface as critical problems. Matrix is also adept at explaining complex technical concepts using non-technical terminology for a clear understanding of the problem and its solution.

Matrix MSP migrated CSBA to an MS O365 platform without downtown or gaps. All data and communications were preserved in the process. Matrix has also incorporated redundancy for our internet and cyber-security systems allowing CSBA to execute our mission rather than consume ourselves with IT management.

CSBA considers Matrix MSP an essential asset to our team for their expertise, accessibility, and integrity."