WHAT IS MANAGED IT?

What is Managed IT Services?

We define it most simply as full-scope management of your company IT functions. By partnering with a Managed Service Provider your business gains access to industry experts that specialize in eliminating the heart aches of IT operations. We can provide services ,such as onsite support, system monitoring, patching, anti-virus, anti-malware protection and file and image backups. We also provide unlimited remote help desk support for you and your staff. Our team also offers cloud services ,such as email (O365 or other), server and website hosting services , secure file storage and access technologies.

5 Benefits of Hiring a Managed Services Provider:

1. Lower Cost of Ownership: It can be expensive and time consuming for any organization to self-manage their technology, ESPECIALLY if something goes wrong. For this reason many organizations seek out a Managed Service Provider to help lower their total cost of ownership overall and decrease any employee downtime.

2. Simplified Business Management: Partnering with a MSP lets you focus on what’s truly important. Having a knowledgeable IT provider affords you the piece of mind that somebody has your core operations covered and you can focus on growing your business. If you have an IT staff already the services Matrix MSP can provide allows that staff to focus on initiatives to improve operations proactively.

3. Proactive Maintenance: Utilizing state of the art remote monitoring and maintenance tools (RMM) you can ensure all of your systems are patched, backed up and protected while managing it all through one easy console. Often times, you will be alerted of a problem and have quick response to your issue before there is any negative impact at all.

4. Data protection: Managed Service Providers can assist in utilization of technologies that can assure your data is always backed up, secure and accessible to staff from ANYWHERE in the world with an internet connection.

5. Enhanced Network Security: Patching security device management and other advanced vulnerability monitoring and management can dramatically help to ensure you will not fall victim to the latest malware stacks. Added layers of security and monitoring are also usually available for regulatory compliance and protecting sensitive data.