“We have been associated with the founder of Maxtrix for a number of years. Him and his team has been providing outside IT services for the AMS since July 2021. We have a dedicated individual on-site two days per week. This same individual handles our needs when not on-site -- evenings, weekends, and even during holidays. The turn-around response time on emergency needs is immediate. On other less critical needs, we receive same day response and resolution. They are proactive in suggesting upgrades and keeping the AMS up to date on the latest changes in the IT arena. They know we are very conservative with our spending and have been instrumental in saving us money on the managed IT agreement as well as equipment purchases. Their commitment to customer service is superb. We are very pleased with Matrix and would highly recommend them for your IT needs.”